Answers to frequently asked questions

Our web application uses algorithms and data to help users find the right psychologist. We collect information about your personality, preferences, problems and preferences, and based on this data we offer the best options for psychologists who meet your needs.

We take into account many factors when selecting psychologists for you. Some of them include the specialization of the psychologist (for example, depression, anxiety, stress), their experience, the methods and techniques they use, and their geographical location (if it is important for you to have a psychologist from a certain region).

To start using our web application, you need to complete a simple registration. Then you will need to fill in some information about yourself and your problem. After that, you will receive a list of psychologists who meet your needs, and you will be able to select them from the list.

Sure, you can always select another psychologist. If you find that the chosen psychologist does not meet your expectations or does not suit you for other reasons, just let us know and we will help you find another psychologist.

We accept various payment methods, including credit and debit cards, electronic payment systems such as PayPal and Stripe. You can choose the most convenient payment method when booking a session with a psychologist.

Yes, in our web application you can get additional information about each psychologist. Each profile of a psychologist has a description where their education, specialization, certification and work experience are indicated. You can also read reviews from other users about the psychologist.

We adhere to strict privacy and data security policies. All your personal data is processed in accordance with data protection legislation. We do not share information with third parties without your consent, except in cases where it is necessary to conduct a session with a psychologist.

We strive to provide high-quality services, however, if you are not satisfied with the session with a psychologist, you can contact us and request a refund in accordance with our refund policy. We try to meet the needs and desires of our customers and are ready to consider each situation individually.

Yes, our web application also provides the possibility of online therapy. You can choose a psychologist who provides online services and conduct sessions via video or chat. This is a convenient way to get help and support, even if you are in a remote location.

The cost of a session with a psychologist can vary depending on many factors, including specialization of the psychologist, duration of the session and its location. You can find out exact price by viewing the profile of each psychologist. There will be information about the cost and available packages or discounts.

The duration of a session with a psychologist can vary, usually from 45 to 60 minutes. However, the duration can be customized and refined individually with each psychologist, taking into account your needs and preferences.

We are aware how vital emergencies can be. If you find yourself in a crisis situation or need emergency support, we recommended you contact local emergency services, such as a rescue service or a hotline.

We take the protection of your data and personal information seriously. All data obtained during the use of our web application will be stored in accordance with our privacy policy and may be deleted upon your request. They will not be used without your consent and will not be transferred to third parties.

Online therapy offers a number of advantages, including ease of use from home, flexible schedule of sessions, access to a psychologist from anywhere, as well as a more anonymous and comfortable environment for those who prefer not to have traditional face-to-face therapy.