General Terms and Conditions

Speak Your Mind Kft., with the registered office at Leonardo da Vinci utca 7, 2, 1082, Budapest, (the “Operator“ or “we“) and we operate the internet platform available at speakyourmind.help (the “Platform“).

These are our terms and conditions (the “Terms and Conditions“) and we recommend you to read them in full extent. If you do not feel so, we would like to highlight some of the rights or obligations arising from the Terms and Conditions which we consider as good to highlight or which may be considered as surprising for you.

Please note that in general we are not the provider of the Sessions; the Sessions are provided to you directly by the Therapist. However, if you attend the Session as a benefit from your employer or your business partner, in that case we provide you with the Session by ourselves.
The Terms and Conditions and our mutual relationship is governed by the Hungarian law even if it contains international (foreign) element. However, this provision does not affect any local applicable consumer rights.
We may unilaterally change or amend the wording of the Terms and Conditions at any time. The new wording of the Terms and Conditions is effective on 15th day of its publication on the Platform. We will inform you about such a change via e-mail, via the Platform and when you log into your Account. If you do not agree with the new wording of the Terms and Conditions, you may immediately terminate the Contract by e-mail. This shall be done without prejudice to the rights and obligations arising during the period of validity of the previous wording of the Terms and Conditions. In such a case, the Contract will be terminated on the day preceding the effective date of the notified change. If you do not exercise your right to terminate the Contract, the new wording of the Terms and Conditions will be considered as accepted.
Providing of any health nor medical services is not part of the Services or the Sessions.
You may cancel the Session no later than 24 hours before its time and date. If you cancel it later than 24 hours before its time, we will not refund you the price already paid for the Session.
Please note that if you provide us with wrong or uncomplete data or information when registering the Account on the Platform or booking the Session, we are not liable for any harm or damage which may be caused by that. Please note that we do not bear any liability for the Sessions held by and the content posted by the Therapist. The Therapist is directly and fully liable for any harm caused by the Session or by provided information by them. However, you are always responsible for your own actions before, during, and after a therapy session. Furthermore, we are not liable for any harm or damage which may be caused by misuse the Platform or for any harm or damage arising as a result of using the Platform or for limitation or interruption of the Platform`s availability.
You acknowledge that we are entitled, at our sole discretion, to temporarily or completely disable the use of the Account and to block the Account from booking the Sessions as well, if you breach your obligations under the Contract (including the Terms and Conditions) or in connection with the use of the Platform, or you violate the applicable laws and generally binding legal regulations, depending on the severity of such a violation or if you keep cancelling and rescheduling the therapy sessions without any specific reason.
As a consumer, you have, in general, the right to withdraw from the contract entered into online within 14 days from the date of conclusion of the contract online without any reason. Please note that you do not have that right to withdraw from the Contract if we have already provided you with the Services under the contract in full extent. This means that once we have entered into the Contract with you and provided you with the Services, you are not entitled to withdraw from the Contract. If you do not agree with this process, we will not provide you with the Services under the contract until 14-day withdrawal period had expired. This also applies to the purchase of vouchers via the Platform.